FAQ
Frequently Asked Questions
Thank you for your purchase of an ICG-550 cellular router! This short guide will walk you through the basics of getting the device setup to provide you wit...
Thu, 30 Nov, 2023 at 4:02 PM
You can use the following table to understand the current state of your system based on the LEDs. ...
Tue, 21 Nov, 2023 at 2:47 PM
Sometimes you may need to connect to the webpage running on the ICG-550 in case of troubleshooting or resolving offline problems. This guide will walk you ...
Wed, 6 Mar, 2024 at 10:32 PM
In general this is not something that should need to be done. Intwine's Logistics Experts will generally ship systems pre-configured, activated, and te...
Wed, 6 Mar, 2024 at 10:40 PM
Oftentimes when troubleshooting challenging problems, particularly when the system has no internet access, we will need you to download the log files from t...
Wed, 6 Mar, 2024 at 11:05 PM
In general this is not something that should need to be done. Intwine's Logistics Experts will generally ship systems pre-configured, activated, and te...
Wed, 27 Mar, 2024 at 5:41 PM
In general it is strongly suggested that your existing router/firewall handle when to fail between you primary and secondary internet. The ICG-550, however...
Wed, 3 Apr, 2024 at 3:16 PM