FAQ
The Cellular APN defines the network that the SIM attempts to authenticate to. For the vast majority of cases this setting will be correctly configured and...
Thu, 9 Nov, 2023 at 12:14 PM
need help? Login to the Local Configuration Webapp (need help?) to verify the signal strength. To see the current status of the Cellular Modem, ho...
Thu, 9 Nov, 2023 at 12:15 PM
The Local Configuration Webapp is a website that runs on the Intwine Connected Gateway that allows administrators to configure the system, perform diagnost...
Thu, 9 Nov, 2023 at 12:15 PM
1) To enable IP Passthrough Mode on the ICG-250 open a web browser and navigate to 192.168.2.1. Then use the credentials located on the label on the bottom...
Thu, 9 Nov, 2023 at 12:29 PM
During troubleshooting it is often helpful to be able to view the system logs from the Intwine Connected Gateway. These logs contain all of the informati...
Thu, 9 Nov, 2023 at 12:31 PM
While keeping a secure WiFi network is important especially to your data limit, there are situations where removing the security key can be helpful. The...
Thu, 9 Nov, 2023 at 12:33 PM
During troubleshooting you may be supplied custom firmware that the Support team asks you to load manually. Follow the steps below to install the firmware. ...
Tue, 9 Jan, 2024 at 11:26 AM